FREQUENTLY ASKED QUESTIONS
How can I track my order?
Once your order ships, you'll receive a shipping confirmation email with a tracking link, so you can check the current status and location of your order at any time.
How do I make a return?
If for any reason you'd like to return an item, you can request a return under the terms of our Return & Refund Policy.
There you'll find all the details on the return window, conditions, and how to submit a return.
Can I return an item if it doesn't meet my expectations?
Yes. We want shopping with us to be easy and worry-free, which is why you can return items within 30 days of delivery.
If an item doesn't meet your expectations, you can request a return under the terms of our Return & Refund Policy.
How can I contact you?
If you have questions about a product, order, shipping, or return, contact our customer service team at info@calverose.com.
We'll get back to you as quickly as possible.
To avoid delays, please don't send multiple messages about the same request.
Are my payments secure?
Yes. The security of our customers' payments and data is very important to us. Our website uses SSL encryption to help protect the information you share when placing an order.
We accept Visa, Mastercard, American Express, and Google Pay.
Available payment methods may vary depending on your device and payment provider settings.